What if scheduling automation with eCW was easier than you can imagine?

Luma integrates with eCW to send unlimited appointment reminders for a flat fee that scales with your organization. Are you ready?

Unlimited messaging that pays for itself
Integrations that over a hundred eCW customers love
Customizable workflows without unnecessary clicks
Messaging capabilities in over 30 languages

Get a demo

Trusted by 100+ eCW customers

and more...

How Luma phone reminders look on a phone

Go beyond nickel and dime appointment reminders to full-cycle scheduling support.

Automated pre- and post- appointment messaging
Customizable modalities and cadences
Patient-initiated cancellation and rescheduling
Automated waitlist without making manual entries
Schedule with Google for new and returning patients
...and more.

Outcomes from eCW customers

635,672 appointments confirmed
through Luma reminders in 2023

81% confirmation rate among
14,797 appointment reminders in 2023

2.89% no show rate
among 1,789,855 appointments in 2023

Watch how eCW customers like Gastro Health get value from Luma

In 2023, Luma helped these eCW customers:

Jacome Medical Group
73% confirmation rate among 49,015 appointment reminders

Gastro Health
635,672 appointments confirmed through Luma reminders

Across all of our eCW customers
4.69% no-show rate among 21.6M total appointments

See it in action

Check out the secrets behind successful reminders

Smart Waitlist

Rescheduling

Go beyond appointment reminders

Luma can connect the access, operational, clinical, and financial journeys to attract, guide, and keep patients.

Acquisition & Access

Outreach Campaigns

Referrals

Patient Self-Scheduling

Reminders

Patient Feedback

Operational

Smart waitlist

Cancellation management

Mobile intake & check-in

Broadcast

Automated follow-up

Clinical

Patient-provider chat

Health risk assessments

Consents & authorizations

Patient education

EHR-embedded insights

Financial

Insurance verification

Eligibility

Payments

Estimates

Additional Resources

78% of Grand River Medical Group respond to messages and appointment reminders

Case Study

eCW + Luma Health integrations and workflows

Resource

DENT Neurological Institute saved $327,300 in additional revenue

Case study