Optimize patient engagement and efficiency for Veradigm
Boost efficiency and fill schedules effortlessly
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Automated referral outreach to referred patients to get them on the schedule
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24/7 online scheduling that syncs directly with Veradigm Practice Management
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Patients can rebook canceled appointments and join a smart waitlist directly from text messages
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Less manual work and tedious processes for staff
...and more
Outcomes from the Luma Health Community on Veradigm
45% of waitlist appointments offers filled
with Luma
92.73 NPS score achieved using Luma's Feedback & Reputation Management
~50% of patients respond to appointment reminders to confirm or cancel their appointment
What sets Luma apart
Unified and connected platform for all your patient engagement needs
Customizable and automated workflows
that save time and energy for staff
Experienced implementation
at any point in your EHR lifecycle
See how our customers use Luma
Village Dermatology receives a high volume of referrals and needs to ensure patients get in for their referred appointments. With Luma, automated welcome texts are sent to referred patients reminding them to schedule. Since partnering with Luma, 50% more patients referred to Village Dermatology booked an appointment than before, closing the loop.
Luma was also able to help Village Dermatology achieve:
- 1 in 3 patients on the waitlist opted for an earlier appointment time
- 0.52% no-show rate with Luma reminders
- 97% Net Promoter Score.