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Keep patients happy and schedules full with rescheduling.

Other self-scheduling solutions let patients book an appointment, but not cancel or rebook. Luma integrates with Cerner to fix all of that.

  • Near real-time scheduling directly into Appointment Book, automatically marking patients as arrived, confirmed, or canceled.
  • Self-initiated cancellation and rebooking that automatically shows matching availabilities ensuring they stay on the schedule.
  • Patient waitlist that automatically highlights matching appointment types as they open up, giving patients a consumer experience.
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Rescheduling through a phone

True rescheduling and cancellation management at your fingertips.

  • Empower patients to self-schedule at each step
  • Liberate your staff from phone tag to focus on what matters most 
  • Increase revenue with fewer unused appointment slots
  • Ensure real-time data flow from deep integration with Cerner
    ...and more.

Outcomes from Luma Health customers

icon_appointment confirmation

2000+ appointments
rescheduled via SMS in 3 weeks

IUH 2
icon

350 successful reschedules
for patients over the age of 60

Indiana University Health Logo
icon_appointment confirmation

1,258 appointments
rebooked through Luma

maury

See how Banner Health is seeing value from Luma Health

More Oracle Health customer successes:

  • Maury Regional Health
    Rescheduled 2400+ appointments via SMS and 1,000
    appointments via link
  • Banner Health
    Achieved a 20% reduction in no-shows for CTs, mammograms,
    and MRIs
Get a demo

Watch Luma's Last Mile Appointment Management Workflows in Action

 

Check out the secrets behind successful cancellation management

Smart Waitlist
Reminders

Additional Resources

5-1

Cerner + Luma Health

Resource

Group 14

Banner Health

Customer story

22-1

Banner Health

Case study

Trusted by leading healthcare organizations

Read Ortho Nebraska case study
IUH 2
Read Maury Regional Health case study
Read Cook County Health case study
Read Banner Health case study
SJ health

and more...

See how Luma can extend and enhance your Oracle Health workflows
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