Tired of disconnected appointment reminder solutions and fragmented workflows?
You need an Oracle Integration Partner. Luma integrates with Cerner to send conversational appointment reminders at every touch point. All while liberating your staff from phone tag.
- Automatic reminders with pre- and post- appointment messaging
- Self-initiated cancellation management and rescheduling
- Patient waitlist to offer patients a consumer experience
Going beyond basic appointment reminders.
- Automated, omnichannel patient outreach
- Real-time data updates with bi-directional integration
- Real-time cancellations, rebooking, and waitlist
- Works with your existing Oracle Health workflows
...and more.
Outcomes from Luma Health customers
Achieved an average no-show rate of 1.69%
with Luma's Actionable Reminders
152,000 reminders sent last year
60% avg response rate from patients 60+ years old
Average appointment completion rate of 86% using Luma's Actionable Reminders
See how others are getting value from Luma Health
Luma helped these Oracle Health customers:
- OrthoNebraska
Get 900+ appointments scheduled online in two months
- Banner Health
Achieve an average appointment confirmation rate of 56%
- Maury Regional Health
Reduce ambulatory no-shows from 10% to 8%
- Cook County Health
Send 4.9 million appointment reminders, resulting in 2.8 million scheduled appointments