“Our patient attribution list was too large to manage with manual outreach. Luma Health’s automated text outreach and online scheduling systems help us connect with more patients and get them through our doors. We scheduled an additional 1,556 appointments during a single month of outreach.”

“We wanted to turn cancelled appointments into opportunities to see patients waiting for care, but we lacked a simple way to notify waitlisted patients about openings. Luma Health’s Smart Waitlist helps us easily fill cancellations and serve more patients sooner. Scheduling is automatic, so there isn’t any extra work for our staff.”

“Luma Health helped us automate our process for responding to cancellations and refilling openings with waitlisted patients. We’re seeing happier patients, staff spending less time managing the phones, and we’re retaining revenue that would have been lost to cancellations.”

“The Automated Waitlist on Luma Health’s patient engagement platform has been especially helpful in getting our patients in sooner as we backfill empty appointment slots. It’s helped us keep revenue that could have been lost to cancellations.”

“As the only health center in a 20 mile radius, we have to provide timely access to care. Luma Health helps us offer and confirms appointments at any hour of the day, which gives patients quicker access to their primary care and behavioral health providers.”

“The nature of our patient population can make it difficult to ensure all patients are receiving the care they need. Luma Health’s text-first communication approach has improved our patient response rate immensely.”