Luma's Patient Success Platform offers secure HIPAA-compliant patient-provider chat, allowing you to have PHI-related conversations.
Acquisition & Retention Patient Referral OutreachPatient RecallAttribution List Outreach
Appointment RemindersActionable, AI-powered RemindersPre- & Post- Appointment MessagingMultilingual Messaging (20+ languages)
Patient CommunicationSecure Chat & Collaboration HubBroadcast MessagingFeedback & Reputation Management
LumaBot - EHR Integrated Intelligent Chatbot Appointment ManagementScheduling & ReschedulingRx refill requests, Ask a Nurse, FAQs
Digital Call DeflectionTurn inbound phone calls into patient self-service opportunities
Resource
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