Connect with patients, connect them to care

Luma’s Collaboration Hub is a single, unified platform that allows healthcare staff to manage all patient communications, appointments, and actions in one place. Your team won't need to switch between multiple systems to handle different tasks. You can chat with patients, schedule appointments, review their history, and more (all in one window). This helps cut down on repetitive tasks and lets staff focus on other priorities.

It’s very easy to use and you won’t need hours of training to get started. It’s intuitive, with a clean interface that allows your team to quickly jump between conversations and patient data without any confusion.

Luma’s Collaboration Hub is built to integrate seamlessly with leading EHR systems like Epic, MEDITECH, and more. Any updates made within the Hub will automatically sync with your EHR.

You can handle a range of tasks within the Collaboration Hub: send messages to patients via SMS, manage their appointments, check their communication history, translate messages, and even take actions like assigning forms or updating their waitlist status.

Luma’s AI, Spark, powers real-time language translation within the Hub. When a patient sends a message in another language, the system can automatically translate it to English (or another language your staff uses). You can also translate your responses before sending them back.

Yes. One of the key benefits of the Collaboration Hub is that it gives you full visibility into all patient communications. You can see what messages have been sent and what actions patients have taken. Plus, you can easily switch between chat, SMS, and other communication modes.