The Patient Success Platform
Connect the access, operational, clinical, and financial journeys to attract, guide, and keep patients.
Luma's text-based, automated workflows provide a better experience for patients and staff by helping you to:
- Get more patients through the door
- Take manual tasks off staff's plate
- Increase revenue
See the Patient Success Platform
The Patient Success Platform
It connects and orchestrates all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.
Create your Patient Journey with Luma
Acquisition & Retention
Patient Referral Outreach
Patient Recall
Attribution List Outreach
Patient Scheduling
Patient Scheduling+
Cancellation Management & Rebooking
Smart Waitlist
Appointment Reminders
Actionable, AI-powered Reminders
Pre- & Post- Appointment Messaging
Multilingual Messaging (20+ languages)
Mobile Patient Intake
Intake Forms
Insurance & Driver’s License Capture
Zero Contact Check-in
Zero Contact Waiting Room
Telehealth
Patient Readiness Check
Group/On-Demand Visits
Provider Screenshare
Patient Communication
Secure Chat & Collaboration Hub
Broadcast Messaging
Feedback & Reputation Management
LumaPay
Collect co-pays/balances from patients
Track payment history & receipts
Overview of patients’ financial history
LumaBot - EHR Integrated Intelligent Chatbot
Patient Scheduling
Rx Refills
Ask a Nurse
Learn about our customer outcomes