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Luma Bedrock™️

Meeting patients where they are requires knowing how, when, and where they engage with their care. Luma Bedrock™ refines 700M+ data points from 650+ leading healthcare organizations into actionable best practices for your organization. 

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Insights based on data science  

Bedrock is based on 8 years of data and real-world experience at organizations across the United States, from community safety nets to regional health systems and large integrated delivery networks. The insights include:

  • Which age groups are most responsive to messages.
  • What times of day are most effective to send appointment reminders, feedback requests, or recall messages.
  • How to increase effectiveness of waitlist offers and rescheduling options 
    and more!
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Patients are more likely to reschedule when they’re presented with just a few targeted options.

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Messages that include the referring provider’s name see an average of 3x more scheduled referrals. 

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Patients who sign up for automated waitlist offers are seen an average of 21 days sooner.

How can I use Bedrock?

Bedrock recommendations inform Luma’s expert-led implementations, and customers have free access to the data and takeaways.

Schedule a call with us to learn more.

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