The Patient Success Platform
Connect the access, operational, clinical, and financial journeys to attract, guide, and keep patients.
Luma's text-based, automated workflows provide a better experience for patients and staff by helping you to:
- Get more patients through the door
- Take manual tasks off staff's plate
- Increase revenue
![Banner-Health-logo-BW Banner-Health-logo-BW](https://go.lumahealth.io/hubfs/Banner-Health-logo-BW.png)
![Copy of Sun-River-Health Copy of Sun-River-Health](https://go.lumahealth.io/hubfs/Copy%20of%20Sun-River-Health.png)
![GastroHealth (2) GastroHealth (2)](https://go.lumahealth.io/hubfs/GastroHealth%20(2).png)
![medal (7) 1-1 medal (7) 1-1](https://go.lumahealth.io/hubfs/medal%20(7)%201-1.png)
![SOC SOC](https://go.lumahealth.io/hubfs/SOC.png)
![R2 R2](https://go.lumahealth.io/hubfs/R2.png)
See the Patient Success Platform
The Patient Success Platform
It connects and orchestrates all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.
Create your Patient Journey with Luma
![icon_referral management_pu (1) icon_referral management_pu (1)](https://go.lumahealth.io/hubfs/icon_referral%20management_pu%20(1).png)
Acquisition & Retention
Patient Referral Outreach
Patient Recall
Attribution List Outreach
![icon_product_patient scheduling (2) icon_product_patient scheduling (2)](https://go.lumahealth.io/hubfs/icon_product_patient%20scheduling%20(2).png)
Patient Scheduling
Patient Scheduling+
Cancellation Management & Rebooking
Smart Waitlist
![icon_product_appointment reminders (2) icon_product_appointment reminders (2)](https://go.lumahealth.io/hubfs/icon_product_appointment%20reminders%20(2).png)
Appointment Reminders
Actionable, AI-powered Reminders
Pre- & Post- Appointment Messaging
Multilingual Messaging (20+ languages)
![icon_product_mobile patient intake (3) icon_product_mobile patient intake (3)](https://go.lumahealth.io/hubfs/icon_product_mobile%20patient%20intake%20(3).png)
Mobile Patient Intake
Intake Forms
Insurance & Driver’s License Capture
Zero Contact Check-in
Zero Contact Waiting Room
![icon_product_telehealth icon_product_telehealth](https://go.lumahealth.io/hubfs/icon_product_telehealth.png)
Telehealth
Patient Readiness Check
Group/On-Demand Visits
Provider Screenshare
![icon_product_patient communication (2) icon_product_patient communication (2)](https://go.lumahealth.io/hubfs/icon_product_patient%20communication%20(2).png)
Patient Communication
Secure Chat & Collaboration Hub
Broadcast Messaging
Feedback & Reputation Management
![icon_product_LumaPay (1) icon_product_LumaPay (1)](https://go.lumahealth.io/hubfs/icon_product_LumaPay%20(1).png)
LumaPay
Collect co-pays/balances from patients
Track payment history & receipts
Overview of patients’ financial history
![icon_product_LumaBot icon_product_LumaBot](https://go.lumahealth.io/hubfs/icon_product_LumaBot.png)
LumaBot - EHR Integrated Intelligent Chatbot
Patient Scheduling
Rx Refills
Ask a Nurse
Learn about our customer outcomes