Luma Bedrock™️
Meeting patients where they are requires knowing how, when, and where they engage with their care. Luma Bedrock™ refines 700M+ data points from 650+ leading healthcare organizations into actionable best practices for your organization.

Insights based on data science
Bedrock is based on 8 years of data and real-world experience at organizations across the United States, from community safety nets to regional health systems and large integrated delivery networks. The insights include:
- Which age groups are most responsive to messages.
- What times of day are most effective to send appointment reminders, feedback requests, or recall messages.
- How to increase effectiveness of waitlist offers and rescheduling options
and more!
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Patients are more likely to reschedule when they’re presented with just a few targeted options.

Messages that include the referring provider’s name see an average of 3x more scheduled referrals.
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Patients who sign up for automated waitlist offers are seen an average of 21 days sooner.
How can I use Bedrock?
Bedrock recommendations inform Luma’s expert-led implementations, and customers have free access to the data and takeaways.
Schedule a call with us to learn more.