STAFF EFFICIENCY

Eliminate manual work for your busy staff

Luma takes manual work off of your staff so they can spend more time on what matters. From a single-pane, actionable hub to automation for your most manual workflows, Luma is built for staff efficiency.

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What others are saying

80 hours
per week saved
in the DENT call center

“Staff don’t need to remember [details] anymore for a specific patient population because that is already delivered through Luma.”

Shawn Ferger

Clinical Business Development Manager

Dent Neurologic 2 (3) Read the case study >
95%
waitlist
fill rate

“Before Luma, we poured countless hours and resources into manually managing our waitlist. Now, our staff gets more face-to-face time with patients. We’ve gained a full team member back.”

April Bishop

Brio Live Answer Coordinator

image 58 Read the case study >
287 hours
saved monthly
with digital intake

“Our technology was always a little bit behind, leading to onerous manual tasks like scanning. What was once a five-minute process is now less than one minute.”

Patrick McNaughton

Business Operations Manager

Group 26574 (1) Read the case study >
80 hours
per week saved
in the DENT call center

“Staff don’t need to remember [details] anymore for a specific patient population because that is already delivered through Luma.”

Shawn Ferger

Clinical Business Development Manager

Dent Neurologic 2 (3) Read the Case Study >
95%
waitlist
fill rate

“Before Luma, we poured countless hours and resources into manually managing our waitlist. Now, our staff gets more face-to-face time with patients. We’ve gained a full team member back.”

April Bishop

Brio Live Answer Coordinator

image 58 Watch the webinar >
287 hours
saved monthly
with digital intake

“Our technology was always a little bit behind, leading to onerous manual tasks like scanning. What was once a five-minute process is now less than one minute.”

Patrick McNaughton

Business Operations Manager

Group 26574 (1) Watch the video >
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ONE POWERFUL PANE OF GLASS

Collaboration Hub

Staff have an actionable view of chats, appointments, payments, and more.

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AI-POWERED FAX PROCESSING

Fax Transform

Fax Transform parses and classifies faxes in seconds with Spark, Luma’s AI.

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SOLUTIONS FOR ANY USE CASE

Novel Workflows

From no-show follow-up to transportation coordination, Luma is flexible to support your needs.

From the industry

“

We are getting outcomes with Luma Health

because we don’t have staff spending all their time on the phones calling patients.”

Director

January 2023

klas-color-logo 1
“

The system is easy to use, and it works the way it is promoted to work.

We don’t usually get testimonials from our office staff members about digital products.”

VP/Executive

December 2022

klas-color-logo 1
“

I use a collaboration hub that allows me to assign different patients to different people in our office to follow.

We can personalize the product to the needs of the patient, and that is what I like about it. It is a good product to use.”

Analyst/Coordinator

October 2023

klas-color-logo 1-1
“

An anecdotal outcome we have seen from Luma Health is is improved front-desk and clinician or employee satisfaction.

We have heard a lot about how the workflows have improved. The employees are satisfied because the work is easier now.”

Director

August 2023

klas-color-logo 1
“

Luma Health is really great for new patient referrals.

We put our new referrals in the system, and it sends the patients up to five messages to give us a call. It is really easy to use. I have had really good feedback.”

Analyst/Coordinator

October 2023

klas-color-logo 1
“

We are getting outcomes with Luma Health

because we don’t have staff spending all their time on the phones calling patients.”

Director

January 2023

klas-color-logo 1
“

The system is easy to use, and it works the way it is promoted to work.

We don’t usually get testimonials from our office staff members about digital products.”

VP/Executive

December 2022

klas-color-logo 1
“

I use a collaboration hub that allows me to assign different patients to different people in our office to follow.

We can personalize the product to the needs of the patient, and that is what I like about it. It is a good product to use.”

Analyst/Coordinator

October 2023

klas-color-logo 1-1
“

An anecdotal outcome we have seen from Luma Health is is improved front-desk and clinician or employee satisfaction.

We have heard a lot about how the workflows have improved. The employees are satisfied because the work is easier now.”

Director

August 2023

klas-color-logo 1
“

Luma Health is really great for new patient referrals.

We put our new referrals in the system, and it sends the patients up to five messages to give us a call. It is really easy to use. I have had really good feedback.”

Analyst/Coordinator

October 2023

klas-color-logo 1

Explore what’s possible with the Patient Success Platform™

Who we serve Get a demo
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