SEASON 3 | EPISODE 2
Creating a Competitive Patient Experience
Bill Citro
Sr. Digital Experience Analyst
OrthoNebraska
Citro covers how OrthoNebraska's digital experience combines with great patient care to bring in patients who might otherwise visit nearby health systems.
SEASON 3 | EPISODE 1
The Provider Future in the Age of AI and Burnout
Tina Shah, MD, MPH
Chief Clinical Officer
Abridge
Shah brings her extensive experience as a practicing physician and physician wellness expert to a discussion on care team burnout, opportunities for using AI, and large-scale technology and provider experience trends.
SEASON 2 | EPISODE 10
Patient Readiness: The Key to Better Care
Christopher Dallaire, BSN, CRHCP, RH-CBS
Clinic Director, Andrews Family Medicine
Permian Regional Medical Center
The patient's readiness for care often determines how successful they are in getting what they need. Dallaire discusses how to incorporate patient readiness into your outreach strategy.
SEASON 2 | EPISODE 9
Deep Dive: Rural and Community Healthcare
Linda Stevenson, CHCIO
CIO
Fisher-Titus Medical Center
Community health systems stretch limited resources to provide critical resources like in-home maternal visits and preventive testing. Linda Stevenson dives into the strategies her organization uses to make an impact.
SEASON 2 | EPISODE 8
Patients as Consumers: Creating an Impactful Patient Experience
Rob Bailey & Curt Ackerman
Pop. Health & Business Development
Tandem Health
Today's patients expect a consumer experience with easy access from their channel of choice. Tandem Health leaders explain how they achieved it.
SEASON 2 | EPISODE 7
The Unsustainable Status Quo (and Reimagining the Future)
Sonia Singh
Chief Insights Officer
AVIA
Singh believes that "radical reinvention," not just digitization, is the way forward from an unsustainable status quo. She discusses her research and actionable recommendations for health systems.
SEASON 2 | EPISODE 6
Connecting Patients to Ambulatory Care
Brighton Ncube
Former SVP, Physician Practices and Primary Care
Kingman Regional Medical Center
Even with tight resources, there are opportunities for meaningful advances in primary care. Ncube shares initiatives and approaches that have made a difference.
SEASON 2 | EPISODE 5
The Second Half of 2024 and Beyond: Insights from Leading Health Systems
Ingrid Lund, PhD
Healthcare Strategy Advisor
Lund has spent years speaking directly to health system leaders. She offers insight into the trends, decision-makers, and priorities that will drive the healthcare industry in the near future.
SEASON 2 | EPISODE 4
Innovating with Purpose: Strategies for Meaningful Investment in AI
Anika Gardenhire, RN, CHCIO
Chief Digital Information Officer
Ardent Health Services
How can health systems looking to invest in AI move beyond buzzwords and create a meaningful strategy? Gardenhire offers insightful recommendations.
SEASON 2 | EPISODE 3
The Most Important Skill for Healthcare Access Leaders
Marlena Kane
VP, New Patient Access & Acquisition
City of Hope
Healthcare access leaders balance several challenging mandates, often with tight resources. Kane shares the most powerful skill for access leaders who do this well.
SEASON 2 | EPISODE 2
Inside the World of the CIO
Josh Glandorf
Chief Information Officer
UC San Diego Health
In his role, Josh Glandorf is a linchpin between technology and patient care delivery. He dives deep into the evolution of his career and the core focuses that drive his work with technology and people.
SEASON 2 | EPISODE 1
The Evolving FQHC Environment
Fran Palm
President and CEO
Zufall Health
Federally qualified health systems are critical for healthcare delivery but face near-constant funding uncertainty. With changes on the horizon for 2025, Palm shares how nationally-recognized FQHC Zufall Health continues to adapt.
SEASON 1 | EPISODE 10
Caution or Opportunity Ahead? Leadership Through Change
Sri Velamoor
President and COO
NextGen Healthcare
Velamoor discusses the balance between innovation and execution that technology providers must achieve to deliver healthcare outcomes.
SEASON 1 | EPISODE 9
Charting the Healthcare Waters: Helping Your Patients Navigate
Elizabeth Woodcock DrPH, MBA, FACMPE, CPC
Founder and Executive Director
Patient Access Collaborative
Prof. Woodcock discusses what large health systems and academic medical centers can do to improve equitable patient access.
SEASON 1 | EPISODE 8
The State of Digital Health
Adnan Iqbal & Aditya Bansod
CEO/CTO & Co-Founders
Luma Health
Industry news keeps coming, from cyberattacks to AI chatter. Amongst it all, health systems need to deliver patient access at scale, with fewer resources. Iqbal and Bansod share their perspectives.
SEASON 1 | EPISODE 7
Healthcare Information Security Deep Dive
Brent Williams
VP, Infrastructure and Security
Primer.ai
As security becomes an increasingly pressing concern, Williams discusses actionable best practices for health systems guarding against malicious data attacks.