Bill Hambsh
CEO, North Florida Women's Group
See how you can reduce no-shows by up to 79% with automated, text-first appointment reminders.
REQUEST A DEMOSee how you can reduce no-shows by up to 79% with automated, text-first appointment reminders.
REQUEST A DEMOWith Luma Health, optimize the timing and cadence of your reminders, allow patients to reply, and reschedule directly from a text.
Here's why over 100,000 providers and healthcare professionals trust our smart appointment reminders.
No-shows = no revenue.
Reduce no-shows by 79% and keep your schedule full.
Real-time, two-way integration means appointment reminders are always accurate and up-to-date with your inventory.
Never waste time calling to confirm appointments, or leaving voicemails again.
Allow patients to easily confirm, cancel, or reschedule directly in the text, online, or by calling.
Send automatic text, phone, or email appointment confirmations. Or all 3!
Allow patients to confirm, reschedule, join waitlists, or allow mobile patient intake.
Smart, two-way reminder system goes beyond text appointment confirmations. Create customizable messages that patients can engage with — reply, reschedule, and even join waitlists.
I have more than made back the cost of the program in filled slots. I have had great success in converting inbound referrals to scheduled appointments. My online reputation management is more robust. The reporting details are above my expectation and one of the most valuable tools I rely on. I am truly blown away by all this solution offers.
CEO, North Florida Women's Group
Find out how our partners are recovering up to
per provider, per year
Reminders have dramatically reduced the work for the front office. Prior we had staff call everyone to confirm appointments. More reliable than a human to confirm appointments with DEEP Integration with most EMR systems.
Very satisfied with the product. It has decreased our staff time for them to be doing tasks that can easily be handled by the software, helping them to focus on other important items within the office.
We've seen an increase in appointment attendance, a decrease in last minute no-shows/cancellations, and a spike in positive reviews/recommendations. Overall, Luma has been a huge asset to our practice- their customer service is top notch and we're very happy with them!
Completely positive and well received by all staff. This is a no-brainer and one I wish other practices would embrace. We are all busy but at the end of the day, I have a fiduciary responsibility to my board to identify and implement the best technology to help keep the organization successful.
Our improved Google rating has brought in new patients that may have gone to another practice. Patients appreciate the opportunity to communicate via text and don't have to wait on hold.
I love the self-automation. It's amazing that you can set perimeters to pretty much every function. We LOVE the "Hub" too and being able to communicate with patients through Luma.
We are able to save employee time by not having to play phone tag with patients. Also, we are able to fill the no show appointment slots much more effectively.
Just do it. Once we began using Luma, our phone calls in and out were fewer as so many calls were to confirm or patients calling to cancel or reschedule their appointments.