Luma Health’s patient engagement platform has been such a benefit to both our clinic and to our patients. The Automated Waitlist has been especially helpful in getting our patients in sooner as we backfill empty appointment slots, not to mention we’ve kept revenue that could have been lost to cancellations. We’ve also improved efficiency and communication with Collaboration Hub. It’s given us a HIPAA-friendly way to communicate via text messaging with patients and our internal team.”
TOTAL PATIENT ENGAGEMENT PLATFORM™ FEATURES
Automatically offers waitlist patients available appointments
AI Appointment Reminders
Reduces patient no-shows; patients can easily confirm, cancel or reschedule
Supports text communication with patients or between staff
REASONS FQHCs PARTNER WITH LUMA HEALTH
52% of uninsured adults don’t have a place to go when sick.
18.8% of healthcare appointments, on average, are no shows.
76% percent of calls from unfamiliar numbers go unanswered.
Nextgen + Luma Health together means better communication across an entire patient population and more booked appointments for providers
Syncs in real time
Luma Health’s integration with Nextgen empowers healthcare practices with the most accurate and up-to-date patient information. This integration enables healthcare teams to schedule appointments through automated outreach with patients. It also allows for full automation of appointment reminders, cancellation management and appointment refills with waitlisted patients.