Results from Epic organizations
$27,400
in new patient orthopedic visits from a single campaign
UAMS
-80%
time to service for new dermatology patients
University Hospitals
8x
return on ad spend (ROAS)
CEENTA
With Patient Pipeline, I have the information I need to make data-driven decisions that directly lead to sooner access to care. By marketing physicians with the earliest availability, we reduced the time new patients wait for their first appointment by 80%.”
How it works
Patient Pipeline analyzes how you compare to competitors, then creates the link between your providers' availability and where patients are searching. As patients convert or schedule availability changes in real time, your reports and ads update dynamically.
See market insights before ad spend
Patient Pipeline shows which providers and service lines have availability now, where you have room to grow, and how your access compares to nearby competitors on specialty mix and ease of scheduling.
Target ads in real time
When patients are ready to book, they see Google ads mapped to their search terms that send them to a real, open appointment. Schedule availability updates every 15 minutes, so you can see in real time where to make changes (e.g., start an ad when a planned surgery is canceled).
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Avoid digital dead ends
Create a better digital experience and avoid wasted ad spend. With visibility into your scheduling decision trees and actual availability, Patient Pipeline suggests ads pinpointed to exactly what needs to be filled and shows you where to pause ads that direct to dead ends.
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See the care that happens after the click
Your ads might bring in thousands in revenue, even after the first ad click, that you can't attribute to marketing efforts. Patient Pipeline fills this gap with HIPAA-compliant tracking of the visits, procedures, and labs that resulted from an ad click, tying together your efforts and a fuller schedule.
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Security & trust information
Luma maintains the gold standard in data security, including HITRUST and ISO/IEC 27001:2022 certifications and SOC 2 Type II attestation. Patient Pipeline provides you with insights from both Google and your EHR while keeping all patient information secure.
HIPAA-compliant
Patient data is never shared or sold
Google never receives any patient data (stored securely in Luma + your EHR).