HOW SMARTER CANCELLATION MANAGEMENT LOWERS NO-SHOWS
BETTER REMINDERS FOR BETTER ATTENDANCE
As patients, we all know life happens and schedules change. That’s why allowing your patients simple and seamless ways to cancel and reschedule is essential. It’s a better experience for your patients, and it helps you reduce no-shows as well.
During part 1 of this series, we'll cover the following three principles for smart cancellation management:
Over a quarter of patient no-shows are a result of one simple thing: forgetfulness. The most effective approach to reducing no-shows is regularly reminding your patients about their upcoming appointments.
During part 2 of our series, we'll cover best practices of implementing effective reminder processes and systems:
Product Marketing Manager at Luma Health
Director of Health Informatics at Houston ENT and Allergy Clinics
Get the recording and slides for part 1 and learn how to:
Part 2 of our series will teach you how to: