2-PART WEBINAR SERIES

PART 1

PART 1

HOW SMARTER CANCELLATION MANAGEMENT LOWERS NO-SHOWS

PART 1

PART 2

BETTER REMINDERS FOR BETTER ATTENDANCE

PART 1

HOW SMARTER CANCELLATION MANAGEMENT LOWERS NO-SHOWS

As patients, we all know life happens and schedules change. That’s why allowing your patients simple and seamless ways to cancel and reschedule is essential. It’s a better experience for your patients, and it helps you reduce no-shows as well.

During part 1 of this series, we'll cover the following three principles for smart cancellation management:

  • Simplify patient cancellation and rescheduling
  • Enable patients to self-join a smart waitlist
  • Automate actionable appointment offers to waitlist patients
GET PART 1 RECORDING AND SLIDES

PART 2

BETTER REMINDERS FOR BETTER ATTENDANCE

Over a quarter of patient no-shows are a result of one simple thing: forgetfulness. The most effective approach to reducing no-shows is regularly reminding your patients about their upcoming appointments.

During part 2 of our series, we'll cover best practices of implementing effective reminder processes and systems:

  • How to implement actionable, text-first appointment reminders
  • When to send reminders (spoiler alert: not all at once)
  • How actionable reminders can cut no-shows in half
GET PART 2 RECORDING AND SLIDES

MEET THE SPEAKERS

Alex Harris

Alex Harris

Product Marketing Manager at Luma Health

Chuck Leider

Chuck Leider

Director of Health Informatics at Houston ENT and Allergy Clinics

REGISTER FOR NO-MORE NO SHOWS! WEBINAR

Get the recording and slides for part 1 and learn how to:

  • Simplify patient cancellation and rescheduling
  • Enable patients to self-join a smart waitlist
  • Automate actionable appointment offers to waitlist patients

Part 2 of our series will teach you how to:

  • How to implement actionable, text-first appointment reminders
  • When to send reminders (spoiler alert: not all at once)
  • How actionable reminders can cut no-shows in half