Epic + Luma reduces gaps in care and revenue risk

Luma's flexible platform solution helps 650+ healthcare systems minimize risks created by using enterprise EHR alone

  • Directly connect with all patients, not just active portal users, using conversational SMS messaging

  • Increase referral conversion with automation and guided mobile scheduling

  • Keep patients in network with actionable reminders and smart waitlist management

  • Implement within 60 days to see results, fast

    ...and more 

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EHR-only Care Gaps
Learn more about care gaps with an EHR-only approach

Outcomes from the Luma Health Community

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Decrease in no-show rates ahead of
their appointments.

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Saved per month by diverting 20% of patient calls to SMS.

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Rebooking rate for no-show patients with automated follow-up

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Automated touchpoints help patients and staff be their best selves.

Learn how our customers stand out in a crowded healthcare market by providing patients with opportunities to stay aligned on every step of the care journey.

Luma helps:

  • Save 80 hours per month in manual reminder calls.
  • Reach 200,000+ patients per month with automated outreach.
  • Reduce no-show rates by 14.75% using automated reminders.

 

What sets Luma apart 

workflow

1000 out-of-the-box
workflows and ability to customize more

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REST API integration creates powerful workflows in native Epic system

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Conversational, actionable messaging in 35 languages 

Additional Resources

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Why Luma? A Physician's Perspective

Video

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How an EHR-Only Approach Creates Care Gaps and Risks Revenue

Blog

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Patient Success and Digital Front Doors

Webinar

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Speed-to-impact ROI in a Cruise Ship Landscape

Blog

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Referrals, Reimagined

Blog

Request a demo of Luma + Epic
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