Create efficient and flexible patient journey workflows.
Empower your practice to orchestrate the entire patient journey.
- Efficient, unlimited messaging rather than per-message fees
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24/7 online scheduling that syncs directly with eCW
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Patients can rebook canceled appointments and join a smart waitlist directly from text messages
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Less manual work and tedious processes for staff
...and more
Why eClinicalWorks Customers Partner with Luma
![](https://embed-ssl.wistia.com/deliveries/656babb6f41f0800f2fa783db617ffc5.jpg?image_crop_resized=960x540)
Trusted by 100+ eCW organizations
![Group 9-1 Group 9-1](https://go.lumahealth.io/hubfs/Group%209-1.png)
![Group 3-1 Group 3-1](https://go.lumahealth.io/hs-fs/hubfs/Group%203-1.png?width=600&height=170&name=Group%203-1.png)
![logo logo](https://go.lumahealth.io/hs-fs/hubfs/logo.png?width=800&height=146&name=logo.png)
![Final-Tenafly-Pediatrics-Logo-Compressed-1024x442 Final-Tenafly-Pediatrics-Logo-Compressed-1024x442](https://go.lumahealth.io/hs-fs/hubfs/Final-Tenafly-Pediatrics-Logo-Compressed-1024x442.png?width=200&height=86&name=Final-Tenafly-Pediatrics-Logo-Compressed-1024x442.png)
![Ryan-Health-Logo Ryan-Health-Logo](https://go.lumahealth.io/hs-fs/hubfs/Ryan-Health-Logo.png?width=200&height=68&name=Ryan-Health-Logo.png)
![SJ health SJ health](https://go.lumahealth.io/hs-fs/hubfs/SJ%20health.png?width=600&height=234&name=SJ%20health.png)
and more...
Why Luma enhances eClinicalWorks
![icon_product_appointment reminders (5) icon_product_appointment reminders (5)](https://go.lumahealth.io/hs-fs/hubfs/icon_product_appointment%20reminders%20(5).png?width=1000&name=icon_product_appointment%20reminders%20(5).png)
Reminders
Customizable, automated pre and post appointment messages for a flat fee that scale with your organization.
![icon icon](https://go.lumahealth.io/hs-fs/hubfs/icon.png?width=417&name=icon.png)
Rescheduling
Rules-based, EHR-integrated self-scheduling and self-rebooking – without the need to call.
![icon_list-10 icon_list-10](https://go.lumahealth.io/hs-fs/hubfs/icon_list-10.png?width=1000&height=1000&name=icon_list-10.png)
Smart Waitlist
A true patient waitlist that automatically backfills vacancies and requires no manual outreach.
Outcomes from the Luma Health Community
![95% 95%](https://go.lumahealth.io/hubfs/95%25.png)
of waitlist appointments filled
with Luma
![Tribe513_20logo (1) Tribe513_20logo (1)](https://go.lumahealth.io/hs-fs/hubfs/Tribe513_20logo%20(1).png?width=161&height=100&name=Tribe513_20logo%20(1).png)
![Group 16 Group 16](https://go.lumahealth.io/hubfs/Group%2016.png)
in estimated additional revenue
from automated/online scheduling
![Final-Tenafly-Pediatrics-Logo-Compressed-1024x442 Final-Tenafly-Pediatrics-Logo-Compressed-1024x442](https://go.lumahealth.io/hs-fs/hubfs/Final-Tenafly-Pediatrics-Logo-Compressed-1024x442.png?width=1024&name=Final-Tenafly-Pediatrics-Logo-Compressed-1024x442.png)
![2-Oct-24-2023-02-17-14-9175-PM 2-Oct-24-2023-02-17-14-9175-PM](https://go.lumahealth.io/hubfs/2-Oct-24-2023-02-17-14-9175-PM.png)
of manual outreach work has been eliminated, getting time back for staff
See how eCW customers use Luma
See how eCW customer, Gastro Health, provides more timely patient care and avoids back-and-forth for staff. With Luma, they communicate more easily with their patients, especially those with time-sensitive or prep-heavy procedures, than they could with their EHR-based solution.
Luma was able to help Gastro Health:
- Fill 45% of last-minute openings with Smart Waitlist.
- Enable 24/7 self-scheduling via text for all patients.
- Reduce staff hours spent calling patients with automated
appointment reminders.
![](https://embed-ssl.wistia.com/deliveries/75c651b3be35e2dacafa37e817cc33c2.jpg?image_crop_resized=960x540)