Luma's Operational AI platform maps directly to RHTP-approved uses of funds for consumer-facing technology, technology-enabled care delivery, and IT advances. If your LOI, RFA, or procurement process includes digital health tools, patient access, or AI, let's chat.
Trusted by health systems nationwide delivering rural care, including
Every state's RHTP plan had to commit to three or more approved uses of funds under Section 71401 of Public Law 119-21. Most plans include technology-focused initiatives around consumer digital tools, AI-enabled care delivery, and health IT modernization. Luma's platform sits squarely in those categories.
Whether your state is in cooperative agreement negotiations, building out its procurement timeline, or already issuing RFAs, Luma can provide the materials, proof points, and technical detail you need to evaluate fit, strengthen an application, or support a technology initiative.
Luma removes bottlenecks and friction from patient journeys on both the front end and the back end. Deeply integrated with your EHR. Works via SMS with no app download or broadband required.
AI-powered fax and document processing. Orders, referrals, Rx refills, and records requests are acted on instantly instead of sitting in a queue for weeks.
Two-way AI conversations in 20+ languages via SMS. Automates after-hours calls, cancellations, scheduling, and routine patient requests without adding headcount.
Automated order orchestration, referral management, and waitlist backfill. Cancellation slots are filled automatically. Patients get faster access to care.
Automated outreach for preventive screenings, chronic disease follow-ups, and population health campaigns. Close care gaps at scale without phone trees.
Responsive intake forms, eligibility verification, and payment collection. Accelerates time to payments for facilities operating on thin margins.
Bidirectional, real-time integration with Epic, Oracle Health, MEDITECH, eClinicalWorks, athenahealth, NextGen, and Greenway. No rip-and-replace.
Rural health systems face a unique set of operational and clinical challenges that generic technology wasn't built to handle. Luma was.
Luma diverts non-emergent patients to primary care before they ever arrive at the ED — reducing overcrowding, lowering cost of care, and preserving emergency resources for patients who truly need them.
Empty telehealth and mobile clinic appointments are lost revenue and lost access. Luma's automated cancellation management and waitlist filling ensures those slots are never wasted.
Rural bypass and referral leakage happen when patients can't get in fast enough. Luma prevents it through faster new patient registration and closed-loop order management that keeps care local.
Missed preventive screenings and unmanaged chronic conditions are the leading drivers of avoidable hospitalizations in rural communities. Luma closes those gaps at scale through automated, targeted outreach.
Manual referrals, eligibility checks, and scheduling backlogs delay care and drain staff time. Luma automates each step so patients move through the system faster and your team focuses on higher-value work.
Unanswered calls, no-shows, and last-minute cancellations silently erode your panel and your revenue. Luma recovers those patients automatically — filling slots, re-engaging no-shows, and keeping your schedule full.
Proof points from healthcare organizations already running Luma.
We already work with Critical Access Hospitals, FQHCs, tribal health organizations, and regional systems. We know the constraints.
Everything works via text message. No app download, no patient portal login, no broadband dependency. Meets patients where they are, even in frontier communities.
Serve multilingual and tribal populations without adding bilingual staff. Luma translates in real time across every patient interaction.
Luma automates the work, not the workers. Rural facilities with skeleton crews can deliver the same access and engagement as large systems without hiring.
Epic, Oracle Health, MEDITECH, eClinicalWorks, athenahealth, NextGen, Greenway, Nextech. Bidirectional. Real-time. No rip-and-replace.
Industry-leading security posture. Meets the cybersecurity requirements called out in the RHTP statute for IT advances.
Go live in weeks, not quarters. When you are working against an RHTP grant cycle, speed to impact matters. We build around your timeline.
Whether you are preparing an LOI, responding to an RFA, or evaluating technology partners for an approved initiative, we will tailor the conversation to where you are in the process.