INTEGRATIONS

Keeping your systems of record the source of truth.

Luma’s platform is deeply API-integrated with your EHR and all your other systems, from RCMs to CRMs.
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Bi-directional integration with

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Natively available in

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LET’S BE FRIENDS

Luma and your systems are better together.

Luma does more than send the right outreach based on a patient’s details in the EHR.
Its bi-directional integration creates truly partnered workflows like:

Reaching out to the patients who have been in
your referral queue the longest,

and then closing the referral directly in the EHR when the patient schedules.

Sending patients to your MyChart or portal if they
have an active account,

and encouraging them to sign up if they don’t.

Showing the patient’s communication history via
Luma directly in the chart,

so providers stay up-to-date and stay in your EHR.

Default Image
Reaching out to the patients who have been in
your referral queue the longest,

and then closing the referral directly in the EHR when the patient schedules.

Sending patients to your MyChart or portal if they
have an active account,

and encouraging them to sign up if they don’t.

Showing the patient’s communication history via
Luma directly in the chart,

so providers stay up-to-date and stay in your EHR.

NO VAPORWARE

Deep integration powers everything else.

We insist on the best possible integration with the leading systems you use to provide care, using FHIR APIs,
SMART-on-FHIR launches, Cerner Command Language (CCL), and HL7. Luma never uses integration shortcuts like
Robotic Process Automation (RPA) that create more hassle for your team.

From the industry

 

“

Our EHR vendor should become like Luma Health.

They also need to be able to work with partners like Luma Health to improve the way that they help us work with patients.”

COO

August 2024

klas-color-logo 1 (1)
“

The key thing with Luma Health is that it has a bi-directional interface.

As I receive messages from Luma Health, I can then interact with our EHR directly. Luma Health is really hitting the mark.”

VP/Executive

September 2024

klas-color-logo 1 (1)-1
“

One of the benefits that we have with Luma Health is that it is integrated with our EHR.

Luma Health’s workflow integration was a big selling point for us.”

VP/Executive

April 2023

klas-color-logo 1 (1)-2
“

We know our EMR system doesn't make it easy for outside vendors to play nicely with the system.

We wanted a partner that was going to help us through a lot of those challenges, and I think that was exactly what we got.”

Analyst/Coordinator

August 2024

klas-color-logo 1 (1)
“

Luma Health's system works across multiple platforms and not just our EHR.

Luma Health is a good strategic partner. They have learned our business, and are very invested in making sure that we succeed. Their system is ingrained with our EMR for the long run.”

CFO

August 2024

klas-color-logo 1 (1)
“

Our EHR vendor should become like Luma Health.

They also need to be able to work with partners like Luma Health to improve the way that they help us work with patients.”

COO

August 2024

klas-color-logo 1 (1)
“

The key thing with Luma Health is that it has a bi-directional interface.

As I receive messages from Luma Health, I can then interact with our EHR directly. Luma Health is really hitting the mark.”

VP/Executive

September 2024

klas-color-logo 1 (1)-1
“

One of the benefits that we have with Luma Health is that it is integrated with our EHR.

Luma Health’s workflow integration was a big selling point for us.”

VP/Executive

April 2023

klas-color-logo 1 (1)-2
“

We know our EMR system doesn't make it easy for outside vendors to play nicely with the system.

We wanted a partner that was going to help us through a lot of those challenges, and I think that was exactly what we got.”

Analyst/Coordinator

August 2024

klas-color-logo 1 (1)
“

Luma Health's system works across multiple platforms and not just our EHR.

Luma Health is a good strategic partner. They have learned our business, and are very invested in making sure that we succeed. Their system is ingrained with our EMR for the long run.”

CFO

August 2024

klas-color-logo 1 (1)
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Built for safety, security, and scalability

Luma is committed to the gold standard in information security and technical support, so you can
serve your patients with confidence in your technology.

TECHNICAL SUPPORT
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Dedicated installation and customer support

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Single sign-on ready

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Monitored 24/7/365

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API documentation

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99.9% patient communication SLA

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Multi-region backup and disaster recovery

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HIPAA-secure enclave

INFORMATION SECURITY
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HIPAA-compliant

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SOC 2 Type II-attested

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HITRUST CSF r2 Certified

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ISO 27001:2022 Certified 

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TX-RAMP Level 2 Certified 

Group 26776 Group 26777 Group 26778 Group 26779 Group 26780

Learn more about safety and security >

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