Total Patient Engagement™ built for Greenway
Luma Health is now an official marketplace partner of Greenway.
Trusted by over 100,000 providers and health professionals.
Automate referral outreach and prompt patients to schedule appointments themselves.
Easily fill cancelled appointments with patients on your waitlist who want to come in sooner.
Collect feedback from detractors while driving your best promoters to leave 5-star reviews online.
Deliver targeted clinical and health education content pre- and post-appointment or based on diagnosis codes.
Tap into Luma Health’s powerful suite of solutions that enables care teams to easily manage the patient journey to maximize patient outcomes, grow top-line revenue, reduce cost of care, and boost patient retention.
Increase referral conversion without the phone tag. Drive your patients to call or book directly with one click and get marked as "Ready to Schedule" as an Greenway referral.
Flexible and customizable
Customize the automated outreach and eliminate outbound phone calls.
Free up your Referral Coordinators
Reduce strain on your Referral Coordinators while increasing revenue by streamlining referral conversion and minimizing referral leakage.
Allow patients to seamlessly self-schedule appointments with real-time availability directly from your schedule.
Fill your empty appointment slots or last-minute cancellations with patients waiting to come in sooner.
Fill cancellations and empty slots
Let Luma Health automatically fill last-minute cancellations with a new appointment - all data syncs back to Greenway.
Two ways to fill appointments
Send appointment offers to patients on your waitlist one-by-one or on a first come, first serve basis.
Save staff time and reduce phone calls
Reduce staff time making inefficient phone calls to fill appointments at the last minute. Sit back and watch your schedule fill with patients!
Grow and build a thriving business with happy, loyal patients.
Capture feedback in real-time
After appointments, automatically send text messages straight to patients' phone asking for feedback.
Increase 5-star online reviews
Your happiest patients who rate you 8 or higher out of 10 get prompted to leave positive reviews online (Yelp, Google, Facebook, Healthgrades, etc.).
Collect important information from detractors
Easily send detractors to a form to collect more information from them on how you can improve patient care.
Ready-to-use, pre-packaged care content based on patient's exact condition or treatment.
Ensure patients get necessary information
From pre-appointment prep, diagnosis, general management tips and more - your patients will never miss out on getting important information right to their phone.
Content for any procedure or use case
Our medically curated content written by Healthline is ready out-of-the-box for any procedure from diabetes to IBS.
Flexible and customizable
Leverage our ready-to-use care content to customize them to your organizations specific needs.
See how our actionable appointment reminders can transform your business results.