Luma is the system of action for patient access. The layer that orchestrates work across your EHR, not just another agent that talks to patients. Where competitors automate single tasks, Luma's Autonomous AI owns outcomes end-to-end.
Most solutions automate one task at a time. Luma orchestrates the entire workflow across your EHR until the desired outcome is achieved.
If a single, narrow workflow is all you need, a best-in-class point tool will deploy faster and cost less. Luma is built for organizations running across access, intake, payments, and the EHR at once.
A like-for-like tool swap is faster than a platform implementation. It's also a decision most organizations revisit within 18 months. If the timing is wrong, we'd rather wait until it's right.
Luma coordinates work across access, engagement, intake, payments, staff, and handling the gaps between systems so your staff doesn't have to.
Fills slots automatically and reduces time-to-care by an average of 61 days. Closes referral loops without staff intervention.
Patient-facing agents are a feature, not the product. Luma decides which channel reaches which patient when, and follows the loop until it closes.
Captures structured data before the patient even arrives. Document Flow AI parses faxes, intake forms, and prior auth automatically.
Drives a 47% increase in top-line revenue on average through earlier capture, fewer no-shows, and cleaner balances.
Frees teams from repetitive manual tasks, saving 2-3 hours of manual calls every single day, per location.
Native integration with Epic, Oracle Health, MEDITECH, eClinicalWorks, athenahealth, and more. No data silos. No double entry.
Agents are now a commodity and rarely provide organizational value when working independently. Luma is the layer above the agents: orchestrating them, reading from and writing to the EHR, and owning the outcome.
AI coordinates patients, providers, and staff across the entire care journey, automatically.
Repetitive admin tasks like scheduling, reminders, forms, and fax, handled end-to-end by AI.
AI agents that text, call, and chat, all coordinated through the same workflow Luma already runs across your EHR.
Every action writes back to your EHR in real time. No workarounds. No double documentation.
Bring the workflows your existing vendor leaves on the table. We'll show you what orchestration looks like across your EHR, on your stack, with your data.
